Apple Music on ipad won’t recognize that Wi-Fi is connected iPad is connected and message also says I am in airplane mode but I’m not

This happens every time I attempt listen to Apple Music on ipad


iPad, iPadOS 16

Posted on Aug 17, 2023 5:44 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2023 2:16 PM

Hello 1966vcs,


If your iPad says that Airplane Mode is on, check in Settings to make sure the Airplane Mode option is turned off (toggle switch is gray).


Use Airplane Mode on your iPhone, iPad, iPod touch, and Apple Watch


If it is off, try restarting the device to see if that clears the error.


Restart your iPad


If it's still telling you Airplane Mode is on when it isn't, go to Settings > General > Transfer or Reset > Reset, and select Reset Network Settings. After that finishes, reconnect to a Wi-Fi network then test it out to see if it's still giving an error that Airplane Mode is on.


Cheers!


1 reply
Question marked as Top-ranking reply

Aug 18, 2023 2:16 PM in response to 1966vcs

Hello 1966vcs,


If your iPad says that Airplane Mode is on, check in Settings to make sure the Airplane Mode option is turned off (toggle switch is gray).


Use Airplane Mode on your iPhone, iPad, iPod touch, and Apple Watch


If it is off, try restarting the device to see if that clears the error.


Restart your iPad


If it's still telling you Airplane Mode is on when it isn't, go to Settings > General > Transfer or Reset > Reset, and select Reset Network Settings. After that finishes, reconnect to a Wi-Fi network then test it out to see if it's still giving an error that Airplane Mode is on.


Cheers!


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Apple Music on ipad won’t recognize that Wi-Fi is connected iPad is connected and message also says I am in airplane mode but I’m not

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