What do i do if i purchased an iPhone from an individual but it still has an apple id attached to it and i dont know how to contact this person about removing it.

I recently purchased an iPhone 13 from a guy and i have no way of contacting him about the apple id that is already set up on the phone. I need help clearing his apple data off the phone so tha i can use it myself.

iPhone 13

Posted on Aug 17, 2023 8:47 PM

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Posted on Aug 17, 2023 8:56 PM

You are pretty much out of luck. Unless you have the account information that set the lock, or the original receipt from Apple, you cannot remove the lock. Read this article about how to remove Activation Lock --> How to remove Activation Lock - Apple Support


Recycle the device. From the very bottom of Apple Trade In - Apple :


"Does Apple offer recycling?

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."





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Question marked as Top-ranking reply

Aug 17, 2023 8:56 PM in response to hardhead_sneed88

You are pretty much out of luck. Unless you have the account information that set the lock, or the original receipt from Apple, you cannot remove the lock. Read this article about how to remove Activation Lock --> How to remove Activation Lock - Apple Support


Recycle the device. From the very bottom of Apple Trade In - Apple :


"Does Apple offer recycling?

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."





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What do i do if i purchased an iPhone from an individual but it still has an apple id attached to it and i dont know how to contact this person about removing it.

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