Help with Apple Watch and iPhone fitness app tracking

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Level 1

4 points

Help with Apple Watch and iPhone fitness app tracking

Ever since I linked my Apple Watch to my phone. The apple fitness tracking app doesn’t show any steps. It’s as if it doesn’t connect with gps like it once had. Do I try disconnecting the watch and retry linking the two?

iPhone SE, iOS 16

Posted on Aug 17, 2023 10:31 PM

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Answer 1

Best reply

mikedavis_ca

Level 1

4 points

Feb 4, 2024 8:29 AM in response to Runner072

The above recommendations DO NOT RESOLVE THE PROBLEM!

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Answer 2

Aug 18, 2023 1:41 AM in response to Runner072

Make sure that Fitness Tracking and Health are turned on. Go to Settings > Privacy &Security > Motion & Fitness on your iPhone. Make sure that Fitness Tracking and Health are turned on. See the pic below
Check your iPhone's Location settings. Go to Settings > Privacy > Location Services. Make sure that Location Services is turned on and that the Apple Watch app is allowed to use location services.
Restart your iPhone and your Apple Watch.
Update your iPhone and your Apple Watch to the latest iOS watchOS update.

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Answer 3

Runner072 Author

Level 1

4 points

Aug 18, 2023 2:02 AM in response to Runner072

I appreciate the advice. I did all mentioned suggestions except for shut off and restart phone. Which I will do tomorrow. Every other thing hasn’t helped. I fear it’s the age of both my 2nd hand series 4 watch (updated) and my iPhone SE 3 years old ( updated).

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Answer 4

Runner072 Author

Level 1

4 points

Aug 18, 2023 2:05 AM in response to Runner072

I meant to say that I haven’t shut off and re started the Apple Watch yet. I have shut off and restart my phone.

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Answer 5

Sep 6, 2023 1:04 AM in response to Runner072

Fitness tracking greyed out

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Help with Apple Watch and iPhone fitness app tracking

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