iphone restore error

My iphone is stuck on a lop where it shows the apple logo, then turns back on again. I have tried connecting the mac and updating and restoring, but both options require an update, but an error message appears saying there is not enough storage on the iphone to install the update.

iPhone XS, iOS 16

Posted on Aug 18, 2023 12:41 AM

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Question marked as Best reply

Posted on Aug 18, 2023 12:42 AM

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  3. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
    1. You still see a black screen after charging, force restarting, following the steps in this article.
    2. You see a black screen, but you can hear alerts, sounds, and vibrations.
    3. The screen remains black, but the device chirps when you unmute it and connect it to power.
    4. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    5. You can't force your device to restart because a button is broken or stuck.
    6. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
  4. You can put your iOS device in recovery mode, then restore it using your computer. ---> If you can't update or restore your iPhone or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

2 replies
Question marked as Best reply

Aug 18, 2023 12:42 AM in response to katherinemitchell2

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  3. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
    1. You still see a black screen after charging, force restarting, following the steps in this article.
    2. You see a black screen, but you can hear alerts, sounds, and vibrations.
    3. The screen remains black, but the device chirps when you unmute it and connect it to power.
    4. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    5. You can't force your device to restart because a button is broken or stuck.
    6. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
  4. You can put your iOS device in recovery mode, then restore it using your computer. ---> If you can't update or restore your iPhone or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

Aug 18, 2023 12:43 AM in response to katherinemitchell2

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)


Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support


2. 

If you wish, you can upgrade the 5 GB free iCloud.

See -> What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


See also the following Apple articles:

Upgrade to iCloud+ -> Upgrade to iCloud+ - Apple Support

iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support

How to use iCloud on iPhone -> How to use iCloud on iPhone – Apple Support (UK)

Manage your iCloud storage -> Manage your iCloud storage - Apple Support

iphone restore error

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