Apple pen deleting after writing.

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Apple pen deleting after writing.

I have just purchased an iPad Pro three weeks ago now, with an apple pen and a keyboard,

I use it for my studies, I noticed the past week when I typed on my keyboard it would lag and not keep up with what I was writing- I noticed I needed to update the iPad. I did that! My keyboard no longer lags, BUT I have a new problem after updating. I Use the ‘One Note’ Microsoft app to write all my class notes in, I use my Apple Pencil and typing , ever since the update my pencil now randomly deletes some of my writing I have just wrote down for example. I will write “Hello” and it will delete half of it and will become “H l o” , It also just isn’t working probably when I’m trying to select certain things.

My zoom is turned off my touch accomodation is turned off, my assistive touch is off. It seems like the update made my pencil not work probably, I’ve tried turning it off and I’m again , disconnect ; reconnect.

please help!

iPad Pro, iPadOS 16

Posted on Aug 18, 2023 1:35 AM

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Answer 1

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LotusPilot

Community+ 2024

Level 10

289,496 points

Aug 18, 2023 1:54 AM in response to karaleeW96

Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

Press and quickly release the volume button nearest to the top button.
Press and quickly release the volume button farthest from the top button.
Press and hold the top button.
When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

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Apple pen deleting after writing.

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