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Trouble writing on iPad with a broken pen

in the past 1 month We have a problem with using the apple pencil 2. write in goodnote or note then missing lines, jumping lines and many other problems, including removing the case Changing the screen film, resetting the device, including resetting all devices still cannot solve the problem.



iPad Air, iPadOS 16

Posted on Jul 12, 2023 7:19 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2023 7:24 AM

You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP), where you will be able to demonstrate the issue - and the technicians can hands-on test and assess your iPad and Pencil:

Genius Bar Reservation and Apple Support Options - Apple


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Question marked as Top-ranking reply

Jul 12, 2023 7:24 AM in response to FIFA_PCY

You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP), where you will be able to demonstrate the issue - and the technicians can hands-on test and assess your iPad and Pencil:

Genius Bar Reservation and Apple Support Options - Apple


Trouble writing on iPad with a broken pen

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