my old iphone screen is busted and I cannot unpair so I can pair my new iPhone ??

my old iPhone 8 screen is not even able to use the touch screen , cannot unpair my iPhone to pair with my iPhone 13 i just bought.. what can i do?





iPhone 8 Plus, iOS 16

Posted on Aug 18, 2023 8:26 AM

Reply
Question marked as Best reply

Posted on Aug 18, 2023 9:14 AM

Follow these steps to unpair your watch without its paired iPhone


How to erase your Apple Watch if you don't have your iPhone

  1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings. 
  2. Type your password if prompted.
  3. For GPS + Cellular models, choose to keep or remove your cellular plan.
    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 
  1. Tap Erase All to confirm. This resets your Apple Watch to the factory settings.

Now you can set up your Apple Watch again. You'll need the Apple ID and password associated with the watch turn off Activation Lock.

1 reply
Question marked as Best reply

Aug 18, 2023 9:14 AM in response to jessmetz7

Follow these steps to unpair your watch without its paired iPhone


How to erase your Apple Watch if you don't have your iPhone

  1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings. 
  2. Type your password if prompted.
  3. For GPS + Cellular models, choose to keep or remove your cellular plan.
    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 
  1. Tap Erase All to confirm. This resets your Apple Watch to the factory settings.

Now you can set up your Apple Watch again. You'll need the Apple ID and password associated with the watch turn off Activation Lock.

my old iphone screen is busted and I cannot unpair so I can pair my new iPhone ??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.