You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't enter passcode to phone and need to back up

phone screen un-readable and need to unlock on order to do a back up so that I can load back up onto different device for now

iPhone XR

Posted on Aug 18, 2023 12:32 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2023 12:47 PM

Sorry, but it is already too late to back up the phone. Backups have to occur.....before....problems occur.

2 replies

can't enter passcode to phone and need to back up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.