M2 MacBook Pro screen crack for no apparent reason

Similar to M1 MacBook Air screen cracking reports during normal use or overnight, without any apparent reason, my MacBook M2 pro screen suffered same. My mac is not even completely one year old, it was working perfectly before I went to sleep last night and when I woke up there was a crack on left side of the mac, after a few hours when I saw it again the crack became bigger and the whole display was black, before it was atleast working half side normally but then it wasn’t at all. I closed it properly, I did not damage it I’m any ways, it didn’t move the whole night. The mac from outside shows no damages on the screen but when switched on the screen display shows white lines and black screen. This had a already happened with over 3600 users and discussions have taken place in “MacBook air M1 screen crack for no apparent reason”, same has happened with me but now I’m M2 and MacBook Pro. The images attached below shows the spread of the crack. I can say with 100% confidence that it has not been physically damaged.

MacBook Pro 13″, macOS 13.4

Posted on Aug 19, 2023 1:06 AM

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Posted on Jan 18, 2024 8:58 AM

I am in the IT space and have seen this issue over the past few weeks. I have noticed it’s mostly with the larger pro models (15 and 16 inch displays) all running the Sonoma update. One instance was hours after updating. We have had a few changes on these employees locations so at first we were checking for dirty power, Replaced the charging bricks, Surge protectors, USB-C cables at the new locations. We have one user that had this happen twice, I can update if there is another issue after changing out all possible power related hardware. I am now looking into the possibility of a feature on Sonoma that is on by default (System Settings -> Screen Saver -> Any moving screensaver), It seems that when these are playing on the screensaver the laptop heats up causing the bottom, specifically the left side, of the screen to heat up. After letting the screensaver play for less that 15 minutes I noticed a drastic difference in temperature from the bottom of the screen to the top. I am curious that this is the issue that is causing these screens to crack, scrolling on this forum not many people provide much detail but from what it looks like on screenshots is most if not all are running the Sonoma update and it appears they are also using the video screensavers as a wallpaper/screensaver. I feel terrible about people that are having to pay out of pocket for the repairs of brand new devices when the issue could be software related, That is enabled by default.

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M2 MacBook Pro screen crack for no apparent reason

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