Setting up my new phone
I’m trying to setup my new phone. From selecting the country, the next step doesn’t go thru, it says “unable to activate because internet but i’v connected it to my wifi. What do I do pls?
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Re: Setting up my new phone : it says “unable to activate because internet but i’v connected it to my wifi.
What do I do pls?
Apple support's online article may be helpful
Set up your iPhone or iPad - Apple Support
says:
Step 3:
You need to connect to a Wi-Fi network or a cellular network to activate and continue setting up your device.
Tap the Wi-Fi network that you want to use or, if available, tap Continue Without Wi-Fi to use your device's cellular network.
If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your iPhone SIM card or iPad SIM card first. You might also be asked to activate your eSIM.
Get help if you can't connect to Wi-Fi or if you can't activate your iPhone.