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2022 M1 Ultra, 64GB RAM, OS: Ventura 13.2.1
I recently bought this computer as refurbished from an online vendor. It seems to work fine in general, but if it sits for a while idle, it will automatically crash and reboot. Recently, I have noticed that it can happen relatively quickly if running the screensaver. The error is always: SOCD report detected: (iBoot panic).
What is going on?
Mac Studio, macOS 13.2
How did you get there?
Who made the decision that the mainboard replacement was the fix?
What seemed to convince them?
How did everyone decide it was fixed?
How did you get there?
Who made the decision that the mainboard replacement was the fix?
What seemed to convince them?
How did everyone decide it was fixed?
SOCD is System-On-a-Chip Daemon, the software that watches over the Apple-silicon M series chip. it is telling you there was a BIG MESS somewhere inside, and some task left a respite about it. I think this is comparable to CatError detected (Catastrophic Error on Intel chips) which could be caused by such things as Processor malfunctions including cache integrity errors.
The second part (Boot Panic) is more of a hint about what happened. While booting up, it encountered a condition from which it could not recover. Since you didn't have much invested, it decided to start over.
If you are not stuck in loop, it sounds like whatever was happening was transient, and it was able to proceed.
My issue was resolved by getting the logic board replaced. https://discussions.apple.com/thread/255405533?cid=em-com-apple_watches_email_thread_owner-view_the_full_discussion-en-us-11282023&sortBy=best&page=1
REFURB? A year old? Wiped the dust off?
REFUND sounds like the best option.
Guy
Please share your story, I'm in somewhat of a similar situation
Thanks for the response Grant. If this is happening all of the time, that suggests that my cpu is regularly having an internal "big mess" during boot-up, persisting until it finally restarts. Does this indicate that I have bad hardware? Sure seems like it. This error doesn't seem terribly rare from internet searches, but sometimes that can leave a biased impression. This is a new computer for me, and it makes me a bit worried.
You should run the user diagnostic, if possible, and consider making an appointment at the Genius Bar for a more thorough work-up. I suggest you RETAIN at least one of these reports, (or provide a link to this discussion where you already 'wrote it down') in case it is needed for diagnosis, as the debugging process often includes a macOS re-install. Also, make certain you have a recent trusted backup before submitting your Mac for service.
Be sure to tell the Genuis bar agent that you are having these panics, and offer the report. Their standard practice if you DON'T speak up is to run the diagnostics in a loop overnight and return it to you in the morning 'No fault found'.
This may need to get escalated to senior specialists at Apple support.
The other alternative is to contact support by phone, and work through the first responders 'checklist' then ask for a senior specialist. if a problem is found, they can DIRECT an Apple Service Provider to change your mainboard (or whatever is needed)
This problem just happened again, while I was working on the machine. Second time now. This is really bad. I went to run the diagnostic that you suggested (good idea btw, thanks)... and it found nothing. Code: ADP000. Just my luck. Unfortunately, when it crashes, the only thing that comes up is the error I posted here, with zero extra information about the crash. Just... SOCD report detected: (iBoot panic). that leaves me with almost no data to give them. I have a feeling that this process is going to be very frustrating to resolve, and I can't do serious work on this machine if it crashes this often. I keep losing work that wasn't saved yet.
How did you get them to change the mainboard? I’m having a similar issue and dropped the computer off at Apple and they said they ran the hardware tests and it came back that the hardware is fine so they didn’t repair anything and gave it back to me.
mmerkin--
the method you used to convince them to service your Mac is not stated on that other thread. The last you wrote was that they would do nothing unless you could make it crash "on demand", and it would not do that. Next thing you wrote is that the logic board had been replaced, and all was well.
¿How did you convince them that changing the logic board was appropriate?
Ok, now this has happened while I was using the computer. Sudden freeze and reboot! Anyone seeing this?
Just crashed on me again. This is getting ridiculous.
... and again
For anyone who is interested. The fix was a new main board.
Mac Studio Ultra M1: SOCD report detected: (iBoot panic)
