Iphone 14 pro max suddenly heating up even when turned off

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Level 1

4 points

Iphone 14 pro max suddenly heating up even when turned off

My iPhone 14 pro max begin suddenly to heat up even when it's turned off, battery health is still 100% but I'm unable to charge it above 30% and the battery drain's quickly even when turned off.

Here is simple scenario to better understand the problem,

I charge the battery until it doesn't charge any more but it becomes very hot.

I turn it off (not just the screen but the entire phone)

it keeps heating up until all the battery is drained

Do you have an idea what can cause this and if you have any solution please, I can no longer use my iphone.

Thank you in advance

iPhone 6, iOS 11

Posted on Aug 19, 2023 3:44 PM

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Answer 1

SravanKrA

Level 10

433,064 points

Aug 19, 2023 7:15 PM in response to deenasty

I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...

Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.

Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.

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Iphone 14 pro max suddenly heating up even when turned off

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