New iPhone 13 gets very hot . IPHONE 13
Gets very hot while charging. I shut it down . over heating stops. I bought this iphone NEW in April 2024 Any other complaints
iPhone 14, iOS 17
Question marked as
Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support:
- Click on “Support” at the top of this page
- Go to Contact Official Apple Support
Note that both of the above have options to receive a callback or chat
If you are not seeing this your phone has not overheated. However, if you fast charge your phone may get warm, pause charging at 80%, and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.
Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.