Apple Care + Steps to Get New AirPod Earbud

My right AirPods Pro earpiece rattles every time I walk or turn the volume up on my iPhone when I’m listening to music or the news. I have AppleCare+ and I was wondering what I need to do or where I can go to get it replaced free of charge.

iPhone 6 Plus

Posted on Aug 19, 2023 4:09 PM

Reply
1 reply

Aug 20, 2023 12:06 PM in response to ColinJohnson121

Hey ColinJohnson121,


If you haven't already, we recommend trying a reset of your AirPods Pro, to make sure there isn't a connectivity issue causing the noise in your right AirPod: How to reset your AirPods and AirPods Pro - Apple Support


If a reset doesn't help, the following link has information on AirPods repair, including how to get service: AirPods Repair & Service - Apple Support


Let us know if you have any questions! Take care.

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Apple Care + Steps to Get New AirPod Earbud

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