Apple Music not received

Hi favianpoh

welcome to the Apple (user-to-user) Community.

Re: I purchased a new pair of AirPod pros gen 2 today but I did not receive the free Apple Music subscription

We are all Apple users, like yourself, in the community, so we have no access to your accounts or details.

We'd like to help, however.

Wondering if you checked whether you meet Apple's conditions,

Eg: Current offers: Offers - Apple

says: New subscribers get 6 months of Apple Music free with eligible AirPods,

HomePod speakers, or Beats headphones, subject to the terms and conditions herein.

And if you meet the conditions, you might want to try redeeming your free trial offer:

Eg: See "How to redeem your offer" on the webpage (link below):.

https://offers.applemusic.apple/six-month-offer

Also:

What to do: If you can't redeem your promotion for an Apple subscription - Apple Support

All the best :-)

Thank you kindly for your reply. Sorry you've had no success in redeeming the Music offer ... seems the offer may be for people who have never subscribed before. If that's you .. maybe there is something else in the eligibility / terms and conditions / that is not being met. Congratulations on the new AirPods, anyway!

Looks like reading the "small print" before a purchase is necessary in most cases.