Why i cant redeem my free apple music for 6 months after I bought my airpods 3rd generation?

Hi Shey15,

Since you need help with redeeming your promotion for an Apple subscription, we recommend that you try the steps here: If you can't redeem your promotion for an Apple subscription

To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.

1) Make sure that you're eligible

To see if the promotional trial is still current, visit apple.com/promo. Most offers are available for only a limited time. To make sure that the device or subscription that you purchased qualifies for the offer, read the terms and conditions.

If your offer isn't listed, it might have come from another company. Contact that company for help with redeeming the offer.

2) Check if you or a family member already redeemed the offer

If you or a family member already redeemed the offer, you can't redeem it again.

3) Update the software on your device

Update to the latest version of iOS or iPadOS, macOS, watchOS, or tvOS. Then try to redeem the promotion again.

4) Sign in on the eligible device

To redeem some promotions, you need to sign in with your Apple ID on the eligible device. Then try to redeem the promotion again.

If your eligible device is a Mac and you've just set it up, you might need to wait at least 4 hours for the offer to appear.

The reason why we are recommending the steps above is because they will show you what to do if you have an issue when you try to redeem a promotion or free trial for Apple TV+, Apple Fitness+, Apple Music, Apple Arcade, or Apple News+.

If you’re still experiencing the same issue, then we suggest that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!