You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage

have iPad 5th generation. Recently I can’t send and receive messages. When I followed the instructions to change the password, it showed the password has changed successfully. But it told me, “unable to connect to the server “

Posted on Aug 20, 2023 8:39 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2023 1:41 AM

Re: "Messages" : Recently I can’t send and receive messages":

"password has changed successfully: But it told me, “unable to connect to the server “


Wondering if this article from Apple Support (link below) may help:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

___________________

More trouble-shooting if you still need help

What to do: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

________

If needed: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

or

Apple Messages Support website : (info. / support / contact)

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

1 reply
Question marked as Top-ranking reply

Aug 22, 2023 1:41 AM in response to Chicago176

Re: "Messages" : Recently I can’t send and receive messages":

"password has changed successfully: But it told me, “unable to connect to the server “


Wondering if this article from Apple Support (link below) may help:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

___________________

More trouble-shooting if you still need help

What to do: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

________

If needed: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

or

Apple Messages Support website : (info. / support / contact)

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.