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E giftcard is already redeemed issue

I purchased a 500$ gift card directly from apple’s website and I waited too long to get it. I finally got the mail but the card is used. But I didn’t use it, what’s wrong and why! This is too bad and not fair! what’s going on? Please there has to be a way out

iPhone 11

Posted on Aug 20, 2023 9:41 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2023 12:52 PM

You will need to contact Apple directly about this issue. There is nothing any of us, we are not Apple employees, that we can do to assist you with this.

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E giftcard is already redeemed issue

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