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Level 1

4 points

iPad went to Activation Lock

iPad some how went to Activation Lock, cannot move forward email has change and didn’t have iCloud when activated.

iPad mini, iOS 9

Posted on Aug 20, 2023 9:41 AM

Top-ranking reply

Level 10

209,055 points

Posted on Aug 20, 2023 9:56 AM

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

See also -> Keep your receipt after you buy an Apple device

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