iphone in my car with maps, and hearing aids

When traveling in my car wearing my hearing aids, the audio has stopped working on Maps. I get the pictures and my apple watch does its beeps but there are no audio directions

iPhone 12 mini

Posted on Aug 20, 2023 1:26 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2023 1:39 PM

Hi Fran Wehman,


Thanks for contacting Apple Support Communities!


We understand that you don't hear any audio from Maps while traveling in your car.


First, you can check the settings on your iPhone for Maps to ensure that you have spoken directions enabled and that you have precise location enabled as outlined here: Change settings for spoken directions in Maps on iPhone - Apple Support

"Change other settings for spoken directions

Go to Settings  > Maps > Spoken Directions, then turn on or off the following options:

  • Directions Pause Spoken Audio: Turn on this setting to pause spoken audio (like podcasts and audio books) when you receive spoken directions.
  • Directions Wake Device: Turn on this setting to wake the iPhone display when you receive spoken directions while following driving or cycling directions.
  • Directions on Radio: On supported cars, turn on this setting to hear spoken directions when you’re listening to the radio.

Turn-by-turn spoken directions require iPhone to be connected to the internet, and Precise Location must be turned on. Cellular data rates may apply (see View or change cellular data settings on iPhone).

Note: Turn-by-turn spoken directions aren’t available in all countries or regions. See the iOS and iPadOS Feature Availability website."


You can also verify that turn-by-turn spoken directions are available in your location: iOS and iPadOS - Feature Availability - Apple


Is your iPhone connected to any Bluetooth devices while you're traveling? That could also prevent you from hearing the instructions from your iPhone.


We hope this helps you.


Take care!



3 replies
Question marked as Top-ranking reply

Aug 21, 2023 1:39 PM in response to Fran Wehman

Hi Fran Wehman,


Thanks for contacting Apple Support Communities!


We understand that you don't hear any audio from Maps while traveling in your car.


First, you can check the settings on your iPhone for Maps to ensure that you have spoken directions enabled and that you have precise location enabled as outlined here: Change settings for spoken directions in Maps on iPhone - Apple Support

"Change other settings for spoken directions

Go to Settings  > Maps > Spoken Directions, then turn on or off the following options:

  • Directions Pause Spoken Audio: Turn on this setting to pause spoken audio (like podcasts and audio books) when you receive spoken directions.
  • Directions Wake Device: Turn on this setting to wake the iPhone display when you receive spoken directions while following driving or cycling directions.
  • Directions on Radio: On supported cars, turn on this setting to hear spoken directions when you’re listening to the radio.

Turn-by-turn spoken directions require iPhone to be connected to the internet, and Precise Location must be turned on. Cellular data rates may apply (see View or change cellular data settings on iPhone).

Note: Turn-by-turn spoken directions aren’t available in all countries or regions. See the iOS and iPadOS Feature Availability website."


You can also verify that turn-by-turn spoken directions are available in your location: iOS and iPadOS - Feature Availability - Apple


Is your iPhone connected to any Bluetooth devices while you're traveling? That could also prevent you from hearing the instructions from your iPhone.


We hope this helps you.


Take care!



Aug 21, 2023 6:28 PM in response to Fran Wehman

Hi there Fran,


You can choose the Bluetooth device you wish to play audio from, using the following steps:


Play audio from iPhone on a Bluetooth audio device

  1. On your iPhone, open an audio app, such as Music, then choose an item to play.
  2. Tap the Playback Destination button, then choose your Bluetooth device.
  3. While audio is playing, you can change the playback destination on the Lock Screen or in Control Center.

The playback destination returns to iPhone if you move the device out of Bluetooth range.

For information about protecting your hearing from loud volume while listening to headphones with iPhone, see Use headphone audio level features on iPhone.

WARNING: For important information about avoiding hearing loss and avoiding distractions that could lead to dangerous situations, see Important safety information for iPhone.


Set up and use Bluetooth accessories on iPhone


We hope this helps!

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iphone in my car with maps, and hearing aids

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