How do I reset my security questions when it says I don’t have enough information
I forgot the security answers. I don’t have the old email address I opened my appleID with from 8 years ago.
iPad, iPadOS 16
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I forgot the security answers. I don’t have the old email address I opened my appleID with from 8 years ago.
iPad, iPadOS 16
What does: we don't have sufficient information to reset your security questions mean?
If you are seeing this 'Cannot Reset Apple ID Security Questions' message means that you didn't provide the correct details to prove who you are.
See this Apple article:
If you forgot the answers to your Apple ID security questions
If you forgot the answers to your Apple ID security questions - Apple Support
👉Scroll to Reset your security questions
After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends
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I don’t have the old email address I opened my appleID with from 8 years ago.
Have you try to check your email box?
Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
What does: we don't have sufficient information to reset your security questions mean?
If you are seeing this 'Cannot Reset Apple ID Security Questions' message means that you didn't provide the correct details to prove who you are.
See this Apple article:
If you forgot the answers to your Apple ID security questions
If you forgot the answers to your Apple ID security questions - Apple Support
👉Scroll to Reset your security questions
After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends
-----
I don’t have the old email address I opened my appleID with from 8 years ago.
Have you try to check your email box?
Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
How do I reset my security questions when it says I don’t have enough information