You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do i restore my iphone when it keeps going on and off to the apple sign

my phone was working fine, and all of a sudden it just went black and the apple sign keeps coming on and off the screen.

Posted on Aug 20, 2023 4:02 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2023 4:07 PM

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation......or......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop. You can find a listing of authorized service shops in your area by using the link below:


Find Locations

1 reply
Question marked as Top-ranking reply

Aug 20, 2023 4:07 PM in response to 123-21

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation......or......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop. You can find a listing of authorized service shops in your area by using the link below:


Find Locations

how do i restore my iphone when it keeps going on and off to the apple sign

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.