Computer restarting 3rd party NVMe controller

Hello,

I have a MBP 2015 . Mojave 12.6.8. All up to date.

Since 2 days the computer is restarting with the following message when it restart:

What shall I do ? see error message attached


MacBook Pro 13″, macOS 12.6

Posted on Aug 21, 2023 7:28 AM

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Question marked as Top-ranking reply

Posted on Aug 22, 2023 7:43 PM

Either the SSD adapter is bad or incompatible if you are using an M.2 SSD, or the third party SSD is bad or incompatible. There is a slim possibility of a Logic Board failure, but the SSD (and adapter if used) are usually the weakest link all things being equal (assuming no accidental damage to the Logic Board).


From reading these forums for years now.....the most compatible and reliable M.2 SSD Adapter appears to be from Sintech. That would be the only one I would use if I were to use an M.2 SSD in a Mac.


If a Sintech SSD adapter does not help, then most likely it is an issue with the M.2 SSD itself. Not all SSDs are compatible with all computers. Or maybe the SSD is failing.


If you have an OWC SSD, then contact OWC tech support for assistance.



8 replies
Question marked as Top-ranking reply

Aug 22, 2023 7:43 PM in response to fracta49

Either the SSD adapter is bad or incompatible if you are using an M.2 SSD, or the third party SSD is bad or incompatible. There is a slim possibility of a Logic Board failure, but the SSD (and adapter if used) are usually the weakest link all things being equal (assuming no accidental damage to the Logic Board).


From reading these forums for years now.....the most compatible and reliable M.2 SSD Adapter appears to be from Sintech. That would be the only one I would use if I were to use an M.2 SSD in a Mac.


If a Sintech SSD adapter does not help, then most likely it is an issue with the M.2 SSD itself. Not all SSDs are compatible with all computers. Or maybe the SSD is failing.


If you have an OWC SSD, then contact OWC tech support for assistance.



Aug 23, 2023 7:48 AM in response to fracta49

Samsung SSDs don't have the best reputation for compatibility in Macs....especially the EVO series.


Most likely the SSD adapter you are using is the problem. It would also be the least expensive item to replace.


An M.2 SSD is the industry standard connector & form of blade style SSDs. Apple decided to go with their own unique & proprietary SSD connector (actually they have used several different unique connectors).


OWC actually makes a drop in replacement SSD for Apple laptops which don't require any adapter. OWC also provides support for their SSD. With the M.2 SSDs, you are on your own for support...many of those manufacturers will likely not even help even if you know the M.2 SSD has failed unless you test it in a non-Apple system.

https://eshop.macsales.com/shop/ssd/owc/macbook-pro-retina-display/2013-2014-2015

Aug 21, 2023 8:38 AM in response to fracta49

There is no simple way that error could occur as a legitimate error, Unless: Have you replaced your Boot drive with a third-party drive? if so, that is not responding properly..


it MIGHT be possible with a complex, high-end Thunderbolt device like a Promise RAID six-drive enclosure, not NOT with a 'regular' drive.


Something inside your Mac appears to report, "I am a non-Apple NVME device" and then not behave properly for such a device.


You could try the diagnostic and see if anything shows up.

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Computer restarting 3rd party NVMe controller

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