Account disabled?
My account has been disabled in the App Store and iTunes and won’t let me add a new payment method because of this. How do I fix it?
iPhone 6, iOS 10
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My account has been disabled in the App Store and iTunes and won’t let me add a new payment method because of this. How do I fix it?
iPhone 6, iOS 10
There is something wrong with your account that cannot be fixed at your end. Please Contact - Official Apple Support to get further support on this issue
Account disabled?