Stuck on question mark

I’m trying to factory reset the Mac book my brother Antoine gave me and it’s not working,

MacBook, OS X 10.11

Posted on Aug 21, 2023 10:39 AM

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BobTheFisherman

Level 10

86,917 points

Posted on Aug 21, 2023 10:42 AM

Khalil03 wrote:

I’m trying to factory reset the Mac book my brother Antoine gave me and it’s not working,

Your brother had to have done this before giving you the computer: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

Also see this article: If your Mac starts up to a question mark - Apple Support

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Top-ranking reply

BobTheFisherman

Level 10

86,917 points

Aug 21, 2023 10:42 AM in response to Khalil03

Khalil03 wrote:

I’m trying to factory reset the Mac book my brother Antoine gave me and it’s not working,

Your brother had to have done this before giving you the computer: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

Also see this article: If your Mac starts up to a question mark - Apple Support

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