Resetting my MacBook Pro 20-5

it displays a file with a question mark symbol and keeps repeating every time I turn it on ..,I need help please

Posted on Jan 11, 2024 2:28 PM

Reply

Top-ranking reply

D.I. Johnson

Level 8

36,035 points

Posted on Jan 11, 2024 2:45 PM

The Mac cannot find the drive or a usable OS on the drive.

For guidance, please see:

If your Mac starts up to a question mark - Apple Support

View in context

Similar questions

How do I fix my MacBook Pro if it starts up to a question mark? [Re-Titled by Moderator] Original Title: Remove for earn my MacBook pro
306 1
Mac has a question mark file come up and not resetting Mac desktop has a flashing question mark file
166 2
My MacBook has a file with question mark? after factory reset mac has file with a question mark flashes and i cant do anthing (idk the type of mac...) [Re-titled by Moderator]
428 10

1 reply

Top-ranking reply

D.I. Johnson

Level 8

36,035 points

Jan 11, 2024 2:45 PM in response to ohene193

The Mac cannot find the drive or a usable OS on the drive.

For guidance, please see:

If your Mac starts up to a question mark - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Resetting my MacBook Pro 20-5

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up