Mac has a question mark file come up and not resetting

Here you go:

If your Mac starts up to a question mark - Apple Support

That means the Mac cannot find the start up volume. Try the steps suggested, if they do not work that likely means the internal HD in your Mac has failed. Depending on the age of the computer you can decide if it is worth repairing or if you want to replace it.IMHO, if its a 2017 or older, replace. If its a 2019 or newer, consider repair.