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Can’t hear the other person while making a phone call and the other person also can’t hear me

When I call or receive a phone call I can’t hear anything and so does the other person. I checkt my phone and my speaker worked perfectly fine. What should I do ?

iPhone 11 Pro

Posted on Aug 21, 2023 11:12 AM

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Question marked as Top-ranking reply

Posted on Aug 21, 2023 11:25 AM

Lulu— wrote:

When I call or receive a phone call I can’t hear anything and so does the other person. I checkt my phone and my speaker worked perfectly fine. What should I do ?

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

If the microphones on your iPhone aren't working - Apple Support

click the 2 links above to troubleshoot.

1 reply
Question marked as Top-ranking reply

Aug 21, 2023 11:25 AM in response to Lulu—

Lulu— wrote:

When I call or receive a phone call I can’t hear anything and so does the other person. I checkt my phone and my speaker worked perfectly fine. What should I do ?

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

If the microphones on your iPhone aren't working - Apple Support

click the 2 links above to troubleshoot.

Can’t hear the other person while making a phone call and the other person also can’t hear me

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