Using wired headset with IPad 10th general (Apple IPad Air 5th gen)

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Level 1

4 points

Using wired headset with IPad 10th general (Apple IPad Air 5th gen)

The Apple store sales person suggested I purchase an Arktek Lightning to USB C Adapter, so that I could use my wired headset w the IPad. It worked great for several months. Then suddenly it no longer works. The sound no longer comes through the headset. This may (or may not) be related one of the recent IOS updates; I'm not sure about that. I've used a small brush to wipe out the Type C port on the Ipad, as well as the Adapter. I really cannot see what else I can do to remedy the situation.

Any idea as to why this scenario just stopped working? I hesitate to purchase another Adapter only to have it not work, as well.

Suggested solutions welcome. Thanks.

iPad Air, iPadOS 16

Posted on Aug 21, 2023 1:54 PM

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Answer 1

Phil0124

Level 10

216,590 points

Aug 21, 2023 3:09 PM in response to CAuser7351

Its entirely possible the adapter simply failed.

Have you tested it on another iPad or iPhone and see if it works?

Have you verified the Headphones work on a Lightning enabled device?

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Answer 2

Phil0124

Level 10

216,590 points

Aug 21, 2023 3:30 PM in response to CAuser7351

CAuser7351 wrote:

...

The adapters are not very old - only about 8 months old.

Do they typically wear out that fast?

Not typically, but its not impossible for it to happen.

Another option, would be to try to restart the iPad.

click here ➜ Restart your iPad - Apple Support

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Answer 3

CAuser7351 Author

Level 1

4 points

Aug 21, 2023 3:16 PM in response to Phil0124

That's possible, I suppose. The order came with 2 adapters, but neither works. I don't have anything else to test it on, unfortunately. The adapters are not very old - only about 8 months old.

Do they typically wear out that fast?

Thanks for your response.

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Answer 4

CAuser7351 Author

Level 1

4 points

Aug 21, 2023 3:18 PM in response to CAuser7351

I don't know about "verifying" that the headphones work on a Lightning adapter. I can try to see, but the info out there is pretty sparse. As mentioned, I purchased this adapter on the advice of the Apple store sales clerk. So: insert shrug emoji here.

I suppose I could purchase an Apple product and see what happens.

Thanks again for your response.

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Answer 5

CAuser7351 Author

Level 1

4 points

Aug 21, 2023 3:33 PM in response to Phil0124

Thanks. I turn off my IPad daily. So that's already been tried, but always a good suggestion.

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Using wired headset with IPad 10th general (Apple IPad Air 5th gen)

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