billing card close
I closed my credit card several days ago, but when I do an in-app purchase, it succeeds charged from that card and sends me the purchase emails, how can I do for this problem?
iPhone 11, iOS 16
Question marked as
User profile for user:
JessS19
User level:
Community Specialist
Greetings shuman20,
If you cancelled your card, you'll need to remove it from your Apple ID using these steps:
- "Open the Settings app.
- Tap your name.
- Tap Payment & Shipping.
- Tap Edit, tap the red Delete button, then tap Remove." Remove a payment method from your Apple ID
Then you can request a refund using the steps found here: Request a refund for apps or content that you bought from Apple
We hope this helps!
Sincerely.