Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot connect to app store in macbook

i already tried everyting, to update mac, restart, etc

but still my appstore cannot connect to App Store

MacBook Air 13″, macOS 13.4

Posted on Aug 21, 2023 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2023 12:22 AM

See the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


Turn Off VPN, see -> Change VPN settings on Mac

Change VPN settings on Mac – Apple Support (UK)


Make sure you don't have a firewall enabled: Change Firewall settings on Mac – Apple Support (UK)

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.



1 reply
Question marked as Top-ranking reply

Aug 22, 2023 12:22 AM in response to febrian354

See the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


Turn Off VPN, see -> Change VPN settings on Mac

Change VPN settings on Mac – Apple Support (UK)


Make sure you don't have a firewall enabled: Change Firewall settings on Mac – Apple Support (UK)

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 

If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.



Cannot connect to app store in macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.