Green screen

Question

Level 1

4 points

Green screen

Apple, please add the screen replacement for iPhones to your "Apple service programs". I recently got this issue with iPhone 13 Pro Max all of a sudden. Ended up going to the service center, so many people there had the exact same problem. In Malaysia screen replacement costs about 500 US dollars, that's 1/3 the price of the iPhone 13 Pro Max. My phone was bought on March 2022, so the warranty finished 4 month ago. I don't want to pay 500 US dollars for something that's not my fault! I paid for a diagnostic though: HDI pass, VMI pass, no physical damages at all. So how is it my fault if the phone is not damaged in any way? A lot of people are experiencing the same issue with green/yellow/pink/white/whatever color screen, and you are refusing to take responsibility!

iPhone 13 Pro Max

Posted on Aug 21, 2023 7:04 PM

Reply

Answer 1

SravanKrA

Level 10

431,410 points

Aug 21, 2023 10:43 PM in response to nadzirhazwan

This is a user-to-user public forum.

This platform serves as a space for users to engage in meaningful conversations, share information, and exchange ideas related to Apple products. It's a community-driven initiative where users support each other by sharing their experiences and technical expertise in using Apple devices. While Apple Inc. is not actively participating in these discussions, the forum is a valuable resource for seeking guidance and assistance from fellow users who possess a wealth of experience with Apple products. Feel free to explore the discussions, ask questions, and benefit from the collective knowledge of this community.

Hence, we are unable to help with any of the following:

Questions directed to Apple Inc - refer to the three links below
Refunds for App Purchases or Subscriptions
1. App Purchase: If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
2. Subscriptions: You can also request a refund for a recent renewal of an in-app subscription purchase
Hardware repairs & tickets - Apple Authorized Service Provider
Service grievances & questions --> Apple Repair and Repair Status Check - Official Apple Support
Warranty & Apple Care+ issues --> Check Your Service and Support Coverage - Apple Support
Order & Transaction related information -->
Suggestions and Feedback for improvements --> Apple Inc says; "We read all feedback carefully, but we are unable to respond to each submission individually."
1. Here is how for iPhone · Country or region* Select your country or region. · Feedback Type* Select feedback type. · Comments* Enter a comment.
2. Feedback - iPhone - Apple
Shipping & Transportation queries - Shipping & Pickup - Shopping Help - Apple
Repair costs or product or prices of part service & replacement -
Product & Launch Detail etc.. --> Apple
Third-party apps and their behavior - How to contact an app developer - Apple Support
Any other issue --> Contact – Official Apple Support (IN) & Contact Apple for support and service

Reply

Green screen

Similar questions