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book246 Author

Level 1

8 points

my iphone safari opens on a white blank page for a few seconds and then closes

I can not do any searching or reading of websites that open with safari. I have closed the app and shut down the phone and restarted with no success.

iPhone 11, iOS 16

Posted on Aug 22, 2023 2:42 PM

Top-ranking reply

Miche11e_P

Community Specialist

Posted on Aug 23, 2023 10:59 AM

Hi book246,

Thanks for contacting Apple Support Communities!

We understand that you're unable to use Safari as it quits unexpectedly.

Restarting your iPhone is a great place to start! You can also clear website data, check any VPN settings if you have a VPN, and enable JavaScript as outlined here for additional troubleshooting: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support

"Clear website data

You can clear website data occasionally to improve Safari performance.

Go to Settings > Safari.
Tap Clear History and Website Data.
Tap Clear History and Data to confirm.

Turn on JavaScript

Turn on JavaScript if it's not already on.

Go to Settings > Safari > Advanced.
Find the JavaScript feature.
Tap the button to turn on JavaScript."

We hope this helps you.

Take care!

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my iphone safari opens on a white blank page for a few seconds and then closes

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