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Game app not opening all the way.

Bingo Story app starts to open but stops. The screen displays the Bingo Story icon bouncing and won’t open. I’ve deleted the app from both my iPad and my iPhone then reinstalled it. I’ve rebooted both devices. Neither of these action solved the problem.

Apple TV 4K, tvOS 16

Posted on Aug 22, 2023 8:24 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2023 3:56 PM

Thank you for your response. I have reached out to the app developer’s support team a couple of times but have not received anything but a canned message saying they received my message and their team is looking into it. In the past they have responded fairly quickly but not this time. I’m not the only person having this issue with this app.

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Question marked as Top-ranking reply

Aug 23, 2023 3:56 PM in response to Matthew_J5

Thank you for your response. I have reached out to the app developer’s support team a couple of times but have not received anything but a canned message saying they received my message and their team is looking into it. In the past they have responded fairly quickly but not this time. I’m not the only person having this issue with this app.

Aug 23, 2023 3:32 PM in response to Bingostory

Hi there Bingostory,


Thank you for posting to Apple Support Communities.


We understand an app is not working as expected for you. We'd like to help.


You've done some really great steps by deleting the app and reinstalling. You've followed the suggested troubleshooting steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Next step would be contacting the app developer: How to contact an app developer


That should help. Let us know if you have any questions.


Take care.





Game app not opening all the way.

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