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Double lock symbol on iPad Pro

Posted on Aug 22, 2023 9:36 PM

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1 reply

Aug 23, 2023 5:24 PM in response to FDonovan19

Hey there and welcome to Apple Support Communities FDonovan19,


We can certainly understand your concern and are here to help.


We would like to ask you a few of questions in order to get a better understanding. First, what exact version of iPadOS are you currently using? We ask as the menus and options can change slightly between versions of the OS, and we want to make sure we provide the most accurate steps. You can locate this by going to Settings > General > About. Second, have you tried restarting the system? Restarting while simple can help resolve most minor issues. Third, does this happen with other wallpapers? Finally, is the wallpaper being used from a screenshot? If so, have you check to see if the screenshot has a lock symbol?


While you gather that information, check out this link for more details on how to change iPad wallpapers.


Change the wallpaper on iPad - Apple Support


We thank you for your answers, they will help guide us to the next troubleshooting step.


Kindest regards!


Double lock symbol on iPad Pro

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