This is a new iMac replacing an old one (12 yrs old!) so I'm just learning the machine and OS 13.5.1. I can save files to the desktop but not to the HD. I've tried all the Help files and on line Apple resources but no answer. I had a frustrating, non-responsive with an attempted online chat 2x. Help!
unlike my old iMac where one dragged files over the HD icon to save them to the HD, a good Chat with Apple told me that the way to do it in the new system is to create a HD Folder on the desktop and drag the files there. This accomplishes saving files to the HD. Before the helpful chat with Apple, I had 2 very unproductive, confusing and unhelpful chats with 2 other reps. That's when I posted this. Many thanks for responding.
unlike my old iMac where one dragged files over the HD icon to save them to the HD, a good Chat with Apple told me that the way to do it in the new system is to create a HD Folder on the desktop and drag the files there. This accomplishes saving files to the HD. Before the helpful chat with Apple, I had 2 very unproductive, confusing and unhelpful chats with 2 other reps. That's when I posted this. Many thanks for responding.
Users have no access to the system locations which includes the top-level of the startup drive.
Save you files inside your home.
It would be helpful to provide as many details as possible.
Where on the HD are you trying to save files? Are you saying you can't save files in any folders?
Saving files to an internal 2TB HD on an iMac- can't!
