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Microsoft Remote Desktop "not supported on this Mac"

My computer automatically installed a new version of Microsoft Remote Desktop a couple of days ago, and now it won't open. When I try to open it, I just get a dialog box that says:


You can’t open the application “Microsoft Remote Desktop.app” because this application is not supported on this Mac.


I need this application for work. What happened and how do I fix it?

Posted on Aug 24, 2023 7:03 AM

Reply
13 replies

Aug 24, 2023 9:15 AM in response to flarosa

I deleted the app and reinstalled it, and now it works.


Deleting an app isn't easy. I deleted it from the Finder, but the App Store still showed it as installed. After searching around I saw that you could click on your name, find the application, right-click it, and select Uninstall. After that, you have to close the App Store entirely and relaunch it before it actually recognizes that the app is no longer there, and lets you uninstall it.


This is still a major problem. One should not have to reinstall an app that they supposedly already have the latest version of.

Microsoft Remote Desktop "not supported on this Mac"

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