Why is my widget showing another AirPod?

I bought airpod pro 2 and I connected them and they work fine but when ever I put them in the case it always shows another pair of AirPods is charging

how do I fix it?

Posted on Aug 24, 2023 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2023 11:33 AM

Hi there Uneven_stven,


We see you have a second battery widget showing for your same AirPods. We'd first recommend restarting your iPhone this is showing on since this can refresh the widget: Restart your iPhone


Then, reset your AirPods and check the widget again: How to reset your AirPods and AirPods Pro


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
- If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
- If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.



Reply back with how it goes.


Best regards.

1 reply
Question marked as Top-ranking reply

Aug 25, 2023 11:33 AM in response to Uneven_stven

Hi there Uneven_stven,


We see you have a second battery widget showing for your same AirPods. We'd first recommend restarting your iPhone this is showing on since this can refresh the widget: Restart your iPhone


Then, reset your AirPods and check the widget again: How to reset your AirPods and AirPods Pro


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
- If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
- If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.



Reply back with how it goes.


Best regards.

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Why is my widget showing another AirPod?

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