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I went through the restore and update procedure using my macbook air connected to my ipad. The restore software downloaded and instatllation proceeded, but did not complete. Said that there was an error and could not restore the ipad.
MacBook Air 13″, macOS 10.15
Do you see a specific error?
iOS update and restore errors - Apple Support
This support page provides additional troubleshooting guidance:
Do you see a specific error?
iOS update and restore errors - Apple Support
This support page provides additional troubleshooting guidance:
My ipad will not restore using a Mac computer. Downloaded software, but would not complete the install on the ipad.
