IPhone 14's incoming calls go straight to Voice Mail?

Calls are going straight to voicemail want to see what to do?

Jan 2024 calls not ringing. Go straight to voicemail. Checked side button, Focus. These are calls from husband, family, with numbers in my Contacts list.

What is the solution here? This is unacceptable. And, please don't tell me to make sure DND is turned off! It's 2024 and I've owned an iphone since 2007. Pretty sure I know that's not the issue here. Just missed a call from my doctor. Went straight to voicemail. My phone is sitting right in front of me. Also wearing an Apple Watch. What the heck, Apple?!?

No it’s not the Focus (do not disturb) issue for me. It’s random and unpredictable. Which makes it that much more annoying.

Not do not disturb for me either thats such a basic check I know how to work an iphone inside out, this is 100% an Apple software problem! My phone also drops calls all the time has done from the day I bought it and nobody else all 3 people on same network in my house with different iphone models have ever had this problem. There are some seriously annoying glitches with iphone 14 which apple doesn’t seem to be doing anything about it’s disgraceful service in light of the excessive high cost eg £1500 I paid for my phone you can get 3 google chromebookx for kids schoolwork for that, I expect excellence in product quality and service for that money but this is not the case with this model

Does anyone at Apple ever read these boards? I see a lot of discussion but not a lot of resolution. Come on, Apple!

I have had exactly the same problem for over a year since I got the iphone 14. Its a terrible phone full of glitches. YES THE CALLS SHOW UP AS MISSED IT S NOT THE CARRIER. And YES I have tried all the steps listed multiple times it is clearly a phone fault! What are apple going to do about this? Its caused me very serious life threatening problems. My dr couldn’t get through to me all morning on 22/12/23 this meant I was left without vital medication and ended up seriously ill over Christmas weekend. This is unacceptable and I am totally sick of it. What is Apple going to do to fix this problem. Because I don’t have a sim it’s an e sim so NOT the carrier!!

iPhone 14 incoming phone calls go immediately To voicemail and phone does not ring. When I make an outgoing call the phone dials the number but no ring tone is heard and after 19-20 seconds I get a message that the call failed. How do I correct this problem?

FIRST: Are there missed calls in Phone/Recents on the phone? If they are not the problem is in the network, because the calls aren’t getting to your phone. Contact your carrier: 

• check with your carrier that they don’t have a local outage, and that you didn’t have any settings that would have immediately invoked voicemail, such as call forwarding.
• check up on them at Down Detector - Crowdsourced outage checker

If they are in Recents here’s what to check:

• Check the MUTE switch on the left side of the phone, above the volume buttons. It should be towards the screen
• Check the volume setting. With the Home screen displayed, press the VOLUME UP button on the left side of the phone. It’s above the VOLUME DOWN button.
• Go to Settings/Phone. There’s a switch for Silence Unknown Callers. If it is on any calls from numbers not in your contacts will go directly to voicemail.
  • If you keep it on, in Settings/Phone make sure Dial Assist is enabled; it is needed to accurately match an incoming call to a contact.
  • Remember that banks, doctors and other professionals may not call you from the same number that you have in your contacts for them.
• Also in Settings/Phone: Make sure Call Forwarding is off.
• Make sure Do Not Disturb is off:
  • iOS 14 & older: Go to Settings/Do not Disturb. Turn it off if it is on. Also turn off Scheduled. With both off none of the other switches there matter.
  • iOS 15: Go to Settings/Focus, and verify that all focus settings are disabled.
  • iOS 16: Open the Control Center and turn off Focus.
• Go to Settings/Sounds & Haptics. Make sure there is a sound assigned to Ringtone.
• Go to Settings/Accessibility/Touch/Call Audio Routing and make sure Auto-Answer Calls is off.
• Go to Settings/Screen Time/Communications Limits. Tap each of the 2 entries and make sure both are “Everyone"
• Restart your phone-->Restart your iPhone, iPad, or iPod touch - Apple Support
• If all else fails, talk your carrier into replacing your SIM card (thanks to ASC user DShelbyD)

also just this week started having this problem with selected numbers, and, some of the calls are from my medical specialist. Like others I have checked and rechecked settings and have been in to my provider. Nothing seems to work. This is not good Apple!

Tried everything you listed. Still not working

Follow the guidance in the Apple Recommended post at the top of this screen.

Yes same exactly absolutely every setting checked multiple times tens of hours looking at “help” guidelines EVERYTHING is set as it should be but I still get this problem randomly and unpredictably itvis without any doubt whatsoever an Apple hardware or software problem and they should fix it. The 14 plus has not impressed me at all

Same here. Expecting calls from surgeon scheduler. In Contacts list. Just downloaded ios 17.3. No mention of this problem. Just says “bug fixes” without specifying, but mostly update mentions stuff I don’t care about.

C’mon, Apple, the core function not functioning.