IPhone 14's incoming calls go straight to Voice Mail?

FIRST: Are there missed calls in Phone/Recents on the phone? If they are not the problem is in the network, because the calls aren’t getting to your phone. Contact your carrier: 

• check with your carrier that they don’t have a local outage, and that you didn’t have any settings that would have immediately invoked voicemail, such as call forwarding.
• check up on them at Down Detector - Crowdsourced outage checker

If they are in Recents here’s what to check:

• Check the MUTE switch on the left side of the phone, above the volume buttons. It should be towards the screen
• Check the volume setting. With the Home screen displayed, press the VOLUME UP button on the left side of the phone. It’s above the VOLUME DOWN button.
• Go to Settings/Phone. There’s a switch for Silence Unknown Callers. If it is on any calls from numbers not in your contacts will go directly to voicemail.
  • If you keep it on, in Settings/Phone make sure Dial Assist is enabled; it is needed to accurately match an incoming call to a contact.
  • Remember that banks, doctors and other professionals may not call you from the same number that you have in your contacts for them.
• Also in Settings/Phone: Make sure Call Forwarding is off.
• Make sure Do Not Disturb is off:
  • iOS 14 & older: Go to Settings/Do not Disturb. Turn it off if it is on. Also turn off Scheduled. With both off none of the other switches there matter.
  • iOS 15: Go to Settings/Focus, and verify that all focus settings are disabled.
  • iOS 16: Open the Control Center and turn off Focus.
• Go to Settings/Sounds & Haptics. Make sure there is a sound assigned to Ringtone.
• Go to Settings/Accessibility/Touch/Call Audio Routing and make sure Auto-Answer Calls is off.
• Go to Settings/Screen Time/Communications Limits. Tap each of the 2 entries and make sure both are “Everyone"
• Restart your phone-->Restart your iPhone, iPad, or iPod touch - Apple Support
• If all else fails, talk your carrier into replacing your SIM card (thanks to ASC user DShelbyD)

I couldn’t get this to work for my phone, but what I did find is, I had it set on do not disturb …I must have hit that by mistake when I swiped down to turn the flashlight on, on my iPhone……so swipe down on it screen and make sure it’s not set to do not disturb ….it looks like a little moon

I believe I may have found my issue/reason for this. I have a cellular Apple Watch that I don't wear often and has been on my charger for the last couple of months. I decided to grab it this morning on my way into work and noticed that my watch was set to silence/focus mode. I turned that off and the two phone calls I've received today have come through. If anyone has an Apple Watch with a cellular plan, check its settings and see if that's what's causing calls to ring once then go to voicemail.

I was having this same issue and it was driving me crazy. I tried all the suggestions …focus mode was off, phone was rebooted, software was updated, etc., but nothing worked. Finally, I thought maybe I need to update my watch…when I checked my Apple Watch and it was in sleep/bedtime mode. I turned that off on my watch and haven’t had any problems with my phone since then.

My phone was going to voicemail because I had mistakenly turned on Do not disturb-once I turned that off it started ringing when calls came in.

in the end, after doing everything that’s suggested incl going in to see my provider, I found the 0800 number which was the problem, in my blocked calls list and unblocked it. I’d been receiving many calls, several a day, from a particular country, and blocked each one - they had many numbers on robo calling. It seems one of the numbers was reallocated to a medical specialist who was trying to call me but could not get through. Problem solved. It’s def worth getting the unanswered number and checking your blocked calls. Good luck. 👍

My do not disturb was turned on and so I went to turn it off and couldn't figure out how. Then I asked Siri to turn off my do not disturb and it worked and now my calls are coming through. Not sure if that will help anyone else, but ...

I had same problem, none of the fixes worked. Eventually I figured out that a downloaded app I was using to filter robocalls was the cause. I deleted the app and it solved the problem.

I had the same problem and I fixed it by turning Airplane mode off.

I tried all steps with no luck. Random calls were still going to VM (or not) and not showing in recents, including family. I deleted all Recent Calls and all Voicemails, restarted, and so far it seems to be fixed. Fingers crossed.

Same. Some would show in recent calls, some not. I tried everything, all settings, etc. Finally, two days ago, I realized I had an awful lot of calls in my recents. I deleted all and deleted all VMs. So far, things are good. Good luck!

I had same prob. Did everything but no diff. Turns out it was one of my many blocked numbers from unwanted calls from a certain country, of which we were getting several every day. One particular number seems to have been reallocated. Anyway, all good now.

These forums are public user forums, not Apple Support. No one here is an Apple employee and we are just users like yourself trying to help each other if we can.

Since no one has replied to your inquiry it means no one here has an answer. I suggest you contact Apple Support for assistance.

1 (800) 275-2273

Follow the guidance in the Apple Recommended post at the top of this screen.

I had this problem on my iPhone 11 and had to go to my carrier and get an e sim put in. That solved the issue for about two months but now it is starting again. I’m beside myself. Considering buying a new phone but see from this thread that it is still a problem. What is apple doing to address this?