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hey my iphone touch screen doesnt work

My Iphone touch screen doesnt work, its only on the homescreen and i cant write my password. I have tried to restart my phone but the screen is still frozen. Ive also tried to update through my mac and it wont update or restart. My phone is 1 year old no cracks on it just some bumps. Everything else is fine all of the buttons and siri etc.

iPhone 12, iOS 16

Posted on Aug 25, 2023 5:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2023 5:57 AM

Just some bumps? Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


1 reply

hey my iphone touch screen doesnt work

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