I can't change my password on my iphone 6

nothing happens when I tap my Apple ID name on my iphone. I can't access "name, phone numbers, email..." Whenever I tap "Password and Security" I tells me "Account Details Unavailable."

Windows, Windows 10

Posted on Aug 25, 2023 8:06 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2023 8:11 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


2 replies
Question marked as Top-ranking reply

Aug 25, 2023 8:11 AM in response to jw671

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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I can't change my password on my iphone 6

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