Why isn’t Apple TV recognizing my 3 month trial
i accepted a 3 month Apple TV+ trial last week. Apple TV+ allowed me to watch for a few days but now won’t let me in. How do I resolve this?
Apple TV 4K (2nd generation)
i accepted a 3 month Apple TV+ trial last week. Apple TV+ allowed me to watch for a few days but now won’t let me in. How do I resolve this?
Apple TV 4K (2nd generation)
Verify that Apple TV+ is still listed as an active subscription for your Apple ID account.
See your subscriptions overview - Apple
Verify that you are signed in to the device or app with the matching Apple ID account. It wouldn’t work for different accounts.
For the devices that support multiple user accounts, verify that the account with the subscription is the account that is currently set as active.
Verify that the selected content is part of the Apple TV+ catalog. The free trial wouldn’t work for content from other streaming services.
Apple Originals - Apple TV+ Press
List of Apple TV+ original programming (episodic/series) - Wikipedia
Verify that Apple TV+ is still listed as an active subscription for your Apple ID account.
See your subscriptions overview - Apple
Verify that you are signed in to the device or app with the matching Apple ID account. It wouldn’t work for different accounts.
For the devices that support multiple user accounts, verify that the account with the subscription is the account that is currently set as active.
Verify that the selected content is part of the Apple TV+ catalog. The free trial wouldn’t work for content from other streaming services.
Apple Originals - Apple TV+ Press
List of Apple TV+ original programming (episodic/series) - Wikipedia
thx We had a power outage this past week, and appears system may have reset without me being logged in (?). I clicked a couple times on ‘watch’ within the tv screen menu, and appletv then prompted my user ID and password… which seemed to do the trick. Appreciate the quick feedback
If you have ever had Apple TV + then you are not eligible for the free trial.
I’m glad that you seem to have it solved now. Enjoy the shows!
Why isn’t Apple TV recognizing my 3 month trial