Help! Cannot find how to contact Apple and I cannot cancel Apple Arcade subscription via subscriptions can someone tell me how to do it as I cannot even remove my payment card on file without cancelling this subscription and I’m incurring costs from Apple that I can’t afford!
[Re-Titled by Moderator]
iPhone 6, iOS 10
So you go to settings, Then you click on your Apple ID Profile, then you go too media & purchases, then you put in you password if that is set up for you. Then you go to subscriptions and then you should have a list of all your subscriptions that you can cancel. I just did it. I hope this helps. Its also looks a little different on every other apple device but the same steps apply.
Hi Brian,
Just wondering which 'Settings'? Mac OSX, iOS, Arcade itself or is there a way on web?
If you delete Arcade, it does NOT reduce your monthly subscription by $6.99.
To be clear, do this on your iPhone.
You have to cancel it in iTunes. Your subscription is not listed on Apple's website or on your device.
I had this exact problem. It doesn’t show up under active subscriptions on my iPhone. I’d signed up for Apple Arcade on my sons iPad - even though I’m the parent and it’s a family account ( I manage my sons account and have to approve all his subscriptions and download requests) - I found that I had to go on to his iPad - his settings and cancel it through there which is ridiculous.
How to cancel Apple Arcade subscription?
