You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone was lost and i dont have the serial number to use applecare

Hey guys, I found myself in legal trouble and went to jail for a short time. The my phone was left in the car. When my family went to pickup my car, the phone was gone. I purchased apple care when I bought it, but I have no way of tracking down the serial number for it to start a claim. I cannot gain access to my apple account, my email, nor my old my phone number. What can I do about this? Thanks in advance.

iPhone 13 Pro Max

Posted on Aug 25, 2023 10:45 PM

Top-ranking reply

shoeluvr13

Level 6

17,683 points

Posted on Aug 26, 2023 2:18 AM

You’ll need to sign in with the Apple ID you used for iCloud to enable Find My on the phone. iPhone Theft and Loss Claims - Official Apple Support

What happens when you currently try to sign into that Apple ID to put the phone in list mode at iCloud.com/find

View in context

My iphone was lost and i dont have the serial number to use applecare

Similar questions