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I have the built in camera issue on my Macbook pro (Apple M1 Pro) MacOS 13.5.1 (22G90)
Camera is not working in any app, even in Photo Booth.
The green indicator light comes when I open some apps or sometimes after restart. Built in diagnostic shows camera failure code NDC001. There is no physical damage.
MacBook Pro 13″
razmadzekoko wrote:
I have the built in camera issue on my Macbook pro (Apple M1 Pro) MacOS 13.5.1 (22G90)
Camera is not working in any app, even in Photo Booth.
The green indicator light comes when I open some apps or sometimes after restart. Built in diagnostic shows camera failure code NDC001. There is no physical damage.
For hardware issues— take it in...
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
razmadzekoko wrote:
I have the built in camera issue on my Macbook pro (Apple M1 Pro) MacOS 13.5.1 (22G90)
Camera is not working in any app, even in Photo Booth.
The green indicator light comes when I open some apps or sometimes after restart. Built in diagnostic shows camera failure code NDC001. There is no physical damage.
For hardware issues— take it in...
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
I am in the country of Georgia, unfortunately there is no Apple stores and Services, there is only one authorized service center, where they told me, I have to give them my macbook for 3 days to test and get the results, so I dont wanted to be 3 days without my working laptop, that's why I asked it here, probably someone has the same issue as well.
razmadzekoko wrote:
I am in the country of Georgia, unfortunately there is no Apple stores and Services, there is only one authorized service center, where they told me, I have to give them my macbook for 3 days to test and get the results, so I dont wanted to be 3 days without my working laptop, that's why I asked it here, probably someone has the same issue as well.
< camera failure code NDC001 >
Sorry—hardware issues can not be solved on-line
Just like If you value your user data having backups is recommended,
If you can not go 3 days without your computer having backup hardware is recommended as well... ie a 2nd Mac
Sorry—hardware issues can not be solved on-line
But are you sure, this error code corresponds to hardware error? Because what they said was that they need 3 days to test and make sure its not software issue.
Camera is not working, green indicator light sometimes comes on without any reason. Macbook pro (Apple M1 Pro)
