I have one email that will not delete. I get a message that says "could not be moved to the mailbox “Exchange”. The specified object was not found in the store. The process failed to get the correct properties." How do I delete it?
MacBook Air 13″, OS X 10.11
Are you using Apple Mail with Exchange?
(1) Quit Mail, restart the Mac. Check again. If still a problem ...
(2) Try accessing the email from the web interface and delete it there. If still a problem ...
(3) Disable the Exchange account from System Settings. Restart the Mac. The re-enable the Exchange account. Check again. If still a problem ...
(4) Rebuild the mailbox that is affected. Rebuild mailboxes in Mail on Mac – Apple Support (UK)
Are you using Apple Mail with Exchange?
(1) Quit Mail, restart the Mac. Check again. If still a problem ...
(2) Try accessing the email from the web interface and delete it there. If still a problem ...
(3) Disable the Exchange account from System Settings. Restart the Mac. The re-enable the Exchange account. Check again. If still a problem ...
(4) Rebuild the mailbox that is affected. Rebuild mailboxes in Mail on Mac – Apple Support (UK)
Email will not delete
