Unable to connect GPS Garmin NAGIGATOR VI Device to MB Ventura OS

Previously able to connect GPS GARMIN to MacBook under Monterey 12.6.5 MacOS. 

New MB M1 under Ventura 13.4.1.

Now, Garmin Express not able to find device. 

No success 3rd party cable USB-C.

Garmin Express latest update (10.00)

Any suggestions?

Thank you.

 

MacBook Air 13″, macOS 13.4

Posted on Aug 26, 2023 9:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2023 9:11 PM

See this:


https://support.garmin.com/en-US/?faq=Pu8dqQaIFY5hq2dMWuDix7


Below is a quote from that site -- Garmin says you have to use a 2.0 USB hub for Macs with M1 and newer chips and USB-C ports and the Navigator VI in order to connect to one of those Macs.


Macs with M1 and Newer Chips and USB-C Ports:

Automotive devices with Mini or Micro USB ports must use a USB-C to USB-A adapter along with the appropriate USB-A to Mini-USB or USB-A to Micro-USB cable provided with the device. Automotive devices listed below may need to use a 2.0 USB third-party Hub in order for the Garmin device to properly detect the USB connection. 

  • BMW Motorrad Navigator V and VI
  • Camper/RV 760
  • Camper/RV 785
  • Camper/RV 890
  • Camper/RV 895
  • Camper/RV 1090
  • Camper/RV 1095
  • Can-Am Spyder zūmo® 590LM
  • Catalyst
  • dēzl™ 560
  • dēzl™ 760
  • dēzl™ 770
  • dēzl™ 780
  • dēzl™ LGV/OTR610
  • dēzl™ LGV/OTR710
  • dēzl™ LGV/OTR800
  • dēzl™ LGV/OTR810
  • dēzl™ LGV/OTR1000
  • dēzl™ LGV/OTR1010
  • dēzlCam™ series
  • Garmin Dash Cam 45
  • Garmin Dash Cam 46
  • Garmin Dash Cam 47
  • Garmin Dash Cam 54
  • Garmin Dash Cam 55
  • Garmin Dash Cam 56
  • Garmin Dash Cam 57
  • Garmin Dash Cam 65W
  • Garmin Dash Cam 66W
  • Garmin Dash Cam 67W
  • Garmin Dash Cam Mini
  • Garmin Dash Cam Mini 2
  • Garmin Dash Cam Tandem
  • Garmin DriveLuxe™ 50 series
  • Garmin DriveLuxe™ 51 series
  • Garmin Fleet 600 series
  • Garmin Fleet 700 series
  • Garmin Speak
  • Garmin Speak Plus
  • Harley Davidson Roadtech zūmo® 590LM
  • nūviCam™
  • Overlander
  • zūmo® 590
  • zūmo® 595


3 replies
Question marked as Top-ranking reply

Aug 28, 2023 9:11 PM in response to TIGROUBARCHON

See this:


https://support.garmin.com/en-US/?faq=Pu8dqQaIFY5hq2dMWuDix7


Below is a quote from that site -- Garmin says you have to use a 2.0 USB hub for Macs with M1 and newer chips and USB-C ports and the Navigator VI in order to connect to one of those Macs.


Macs with M1 and Newer Chips and USB-C Ports:

Automotive devices with Mini or Micro USB ports must use a USB-C to USB-A adapter along with the appropriate USB-A to Mini-USB or USB-A to Micro-USB cable provided with the device. Automotive devices listed below may need to use a 2.0 USB third-party Hub in order for the Garmin device to properly detect the USB connection. 

  • BMW Motorrad Navigator V and VI
  • Camper/RV 760
  • Camper/RV 785
  • Camper/RV 890
  • Camper/RV 895
  • Camper/RV 1090
  • Camper/RV 1095
  • Can-Am Spyder zūmo® 590LM
  • Catalyst
  • dēzl™ 560
  • dēzl™ 760
  • dēzl™ 770
  • dēzl™ 780
  • dēzl™ LGV/OTR610
  • dēzl™ LGV/OTR710
  • dēzl™ LGV/OTR800
  • dēzl™ LGV/OTR810
  • dēzl™ LGV/OTR1000
  • dēzl™ LGV/OTR1010
  • dēzlCam™ series
  • Garmin Dash Cam 45
  • Garmin Dash Cam 46
  • Garmin Dash Cam 47
  • Garmin Dash Cam 54
  • Garmin Dash Cam 55
  • Garmin Dash Cam 56
  • Garmin Dash Cam 57
  • Garmin Dash Cam 65W
  • Garmin Dash Cam 66W
  • Garmin Dash Cam 67W
  • Garmin Dash Cam Mini
  • Garmin Dash Cam Mini 2
  • Garmin Dash Cam Tandem
  • Garmin DriveLuxe™ 50 series
  • Garmin DriveLuxe™ 51 series
  • Garmin Fleet 600 series
  • Garmin Fleet 700 series
  • Garmin Speak
  • Garmin Speak Plus
  • Harley Davidson Roadtech zūmo® 590LM
  • nūviCam™
  • Overlander
  • zūmo® 590
  • zūmo® 595


Aug 26, 2023 9:53 AM in response to TIGROUBARCHON

TIGROUBARCHON wrote:

Previously able to connect GPS GARMIN to MacBook under Monterey 12.6.5 MacOS. 
New MB M1 under Ventura 13.4.1.
Now, Garmin Express not able to find device. 
No success 3rd party cable USB-C.
Garmin Express latest update (10.00)
Any suggestions?
Thank you.
 

I have the latest version of Garmin Express 7.18.0.0, where did you get your version, did you download it directly from Garmin?


Garmin support: Current Version of Garmin Express for Mac: v7.18.0 as of August 22nd, 2023.


The cable must be one compatible with Mac and suitable for both charging and data transfer. I have had this problem when using a cable that could charge but was not certified for data transfer. I have also seen problems with cheap third party cables. Have you used the cable that came with your Garmin device?

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Unable to connect GPS Garmin NAGIGATOR VI Device to MB Ventura OS

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