My iPhone has a charging problem

My iphone 14 plus has a charging problem, after switching off the phone does not charge when connected for charging.


ASHRAFHASHMI


[Edited by Moderator]

iPhone 14 Plus

Posted on Aug 26, 2023 9:45 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2023 1:02 PM

Hi ashrafhashmi68,


We appreciate you reaching out to us.

Below are some steps that you can try if your iPhone is not charging.

  1. "Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
  4. Let your device charge for a half hour.
  5. If your device is still unresponsive, force restart your device.
  6. Let your device charge for another half hour.
  7. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support."


You can use the article below as a reference.

If your iPhone or iPod touch won't charge - Apple Support


As mentioned in the last step above, you may have to get your device evaluated by a technician.

We recommend that you use the support link below to explore your options.

Get Support





Take care!


1 reply
Question marked as Top-ranking reply

Sep 1, 2023 1:02 PM in response to ashrafhashmi68

Hi ashrafhashmi68,


We appreciate you reaching out to us.

Below are some steps that you can try if your iPhone is not charging.

  1. "Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
  4. Let your device charge for a half hour.
  5. If your device is still unresponsive, force restart your device.
  6. Let your device charge for another half hour.
  7. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support."


You can use the article below as a reference.

If your iPhone or iPod touch won't charge - Apple Support


As mentioned in the last step above, you may have to get your device evaluated by a technician.

We recommend that you use the support link below to explore your options.

Get Support





Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone has a charging problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.