My newly bought iPhone 16 Pro not charging even when plug

My newly bought iPhone 16 Pro not charging even when plug


iPhone 16 Pro, iOS 18

Posted on Mar 3, 2025 6:16 PM

Reply
3 replies

Mar 4, 2025 7:10 AM in response to liney194

You need to contact Apple Support, then.


Best way: 

  • Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your device



Other options:

(Note that both of the above have options to receive a callback or chat)



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My newly bought iPhone 16 Pro not charging even when plug

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